French Speaking Customer Service Advisor
We provide customer support services for many different clients and if that doesn’t sound exciting to you, we can assure you it is! We challenge you to come and work for us in a multilingual fun environment, where most speak at least two languages, and we communicate daily with people all across Europe!
We operate between 8am and 5:30 pm Monday to Friday.
These times are always subject to change depending on business requirements, so this should be taken into consideration.
We offer a good benefit package as below:
What you need to do in return? Well…you need to effectively use your excellent customer service skills to provide friendly and knowledgeable product information to our end users, assist them with installation and user-related enquiries via phone and email and advise them on procedures to give the best resolution. We work on a fast paced environment where dedication and flexibility matters.
If you feel you would like to be part of this team and you are ready to show your best talents, please read on:
RESPONSIBILITIES AND END RESULTS:
Pre-recruitment experience, knowledge and skills required are:
We put the customer at the heart of everything we do and you will be trained to resolve calls by taking ownership of the request/problem and providing first touch resolution whenever possible.
If you enjoy building great relationships with customers and can help make your team/department one of the best, this could be just the start of your career with us.